Terms of Use

This website is operated by Niva Health Ltd, a company registered in England & Wales with company number 17315704. Our registered office is 10 College Road, Harrow, HA1 1BE, England. References to “Niva Health”, “we”, “our” and “us” are to Niva Health Ltd.

You can contact us at info@nivahealth.co.uk.

This is a pre-launch placeholder website. Niva Health is not currently providing any regulated clinical activity and does not offer consultations, diagnosis, treatment or prescribing through this website. We will not begin providing regulated clinical activity until registration with the Care Quality Commission (CQC) is in place.

Nothing on this website is medical advice, an offer of treatment, or a substitute for consulting a qualified healthcare professional.

Niva Health is not designed for emergency or urgent medical needs. If you or someone you are with is seriously unwell, call 999. For urgent, non-emergency medical advice call NHS 111 or visit 111.nhs.uk.

At launch, Niva Health will provide services only to adults aged 18 and over who are ordinarily resident in England. The website is intended for these users. If you are outside this group, please do not rely on any content on this site for healthcare decisions.

Niva Health intends to provide remote clinical care for a defined list of conditions in skin health, hair and women's health. We will not prescribe controlled drugs, and we do not intend to offer cosmetic injectables (including botulinum toxin and dermal fillers) or weight-loss injectables. Our full scope of practice and clinical exclusions will be published in the patient terms at launch.

By using this website you agree that you will not:

• use the website in any unlawful way or for any unlawful purpose;
• attempt to gain unauthorised access to the website, its systems or any related infrastructure;
• introduce viruses, malware or other harmful material to the website; or
• copy, modify, distribute or exploit any part of the website except as expressly permitted by us.

The Niva Health name, logo, website design, text and imagery are the property of Niva Health Ltd or its licensors and are protected by UK and international intellectual property laws. You may view and share reasonable extracts of this website for personal, non-commercial purposes, provided that our attribution is preserved.

This website may link to third-party websites (such as NHS 111). We are not responsible for the content or availability of those sites. A link does not imply endorsement.

To the fullest extent permitted by law, Niva Health Ltd is not liable for any loss or damage arising from the use of, or inability to use, this website, or from any reliance placed on content on this website.

Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

If you have a concern about this website or about Niva Health before launch, please contact us at info@nivahealth.co.uk with the subject line “Complaint”. A formal patient complaints procedure will be published at launch and will be consistent with the standards expected by the Care Quality Commission.

We may update these terms from time to time. The date at the top of this page indicates when the terms were last revised. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

These terms are governed by the laws of England & Wales, and any dispute arising in connection with them is subject to the exclusive jurisdiction of the courts of England & Wales.