Privacy Notice

Niva Health Ltd is the data controller for personal data processed through this website. Niva Health Ltd is a company registered in England & Wales with company number 17315704, with its registered office at 10 College Road, Harrow, HA1 1BE, England. Niva Health Ltd is registered with the Information Commissioner's Office (ICO) under reference C1981659.

Our privacy contact is Gurpreet Singh. For any privacy-related questions or requests, please email info@nivahealth.co.uk with the subject line “Privacy enquiry”. A Data Protection Officer will be appointed, where required, before the clinical service launches.

This website is a pre-launch placeholder. We do not collect medical or clinical information through it, and no consultations, diagnosis or prescribing takes place through this site. Any handling of patient health data will be governed by a separate patient privacy notice issued at launch.

Through this pre-launch website we may process:

• Contact details you send us. If you email info@nivahealth.co.uk, we will hold your email address and the content of your message so we can reply.
• Basic technical data. Our hosting provider processes standard server request information (such as IP address, user agent, and page requested) to deliver the site securely and to detect abuse. This is limited to what is necessary to operate a website.

This site does not use marketing cookies, advertising trackers, or third-party analytics that identify individuals. If we add analytics before launch, this notice will be updated and a cookie banner will be shown where required.

We do not sell your personal data. We may share limited personal data with:

• Our website and email service providers, who process data on our behalf under written contracts;
• Professional advisers (such as lawyers, accountants and insurers) where necessary; and
• Regulators, law enforcement and other authorities where we are required or permitted by law to do so.

Where our providers process personal data outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses with the UK addendum.

We keep personal data only for as long as needed for the purposes set out above and to meet legal, accounting or reporting requirements. Email correspondence is typically retained for up to 24 months from the last contact, unless a longer period is required by law.

Under UK data protection law, you have the right to: access your personal data; ask us to correct it; ask us to delete it; object to, or restrict, certain processing; and, in some circumstances, port your data. Where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, email info@nivahealth.co.uk. We may ask you to verify your identity before we act on a request.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your personal data. We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access, alteration or disclosure. Access to personal data is limited to those who have a business need to know it.

This website is not directed at children. Niva Health's clinical service, when launched, will be available only to adults aged 18 and over.

We may update this notice from time to time. The date at the top of this page indicates when it was last revised. Material changes will be highlighted on this page.